Top 7 HVAC companies in Monroe, New York

Monroe County, New York, holds 741,770 residents across a heating-dominant climate zone. Public listing data collected August 16, 2026, supplies the numbers for this shortlist. Companies receive a Bayesian-adjusted rating that pulls raw scores toward the national mean of 4.764 until review counts grow large enough to stand alone. Small advantages go to firms with public websites or published 24/7 availability. The result is a ranked set of seven general contractors that serve the county.

How to choose

Review volume matters because a five-star rating from three customers moves farther toward the mean than the same rating from two hundred customers. Confirm the contractor participates in NYS Clean Heat, since that network is required for utility rebates. Ask which local jurisdiction issues the permit, because New York delegates all licensing and permitting to cities and counties. Request the exact equipment model and confirm it matches cold-climate heat-pump guidance for zone 5A. Compare the labor rate of $160 per hour against the quoted total. Finally, verify 24/7 availability if winter outages are a concern.

The shortlist

Ranking follows the Bayesian-adjusted rating described above. Each firm is a general contractor. Readers must check current local licensing and insurance requirements directly.

Exact HVAC Heating and Cooling

Exact HVAC Heating and Cooling operates from 97 Ivory Way, Henrietta, NY 14467 and lists (585) 309-0338. Its raw rating of 5.0 from four reviews adjusts downward to 4.792 because the national mean sits at 4.764 and four reviews supply limited weight. The listing category of general contractor plus published 24/7 availability supplied the tie-breakers that placed it first. These numbers say nothing about how the firm handles steam or hydronic retrofits common in the county.

AirZ Heating and Cooling

AirZ Heating and Cooling operates from 48 Bakertown Rd, Monroe, NY 10950 and lists (845) 933-2479. Its raw rating of 5.0 from five reviews adjusts downward to 4.798. The public website supplied the only tie-breaker. The firm carries no published 24/7 flag. The numbers cannot reveal whether the company maintains inventory for the dominant natural-gas and fuel-oil systems in zone 5A.

Monroe Heating & Home

Monroe Heating & Home operates from 681 Portland Ave, Rochester, NY 14621 and lists (585) 369-4262. Its raw rating of 5.0 from three reviews adjusts downward to 4.785. Published 24/7 availability supplied the tie-breaker. No website appears in the listing. The small review count leaves the adjusted score close to the mean, so the figures give little information about performance on humid-summer dehumidification loads.

Nannery HVAC

Nannery HVAC operates from 42 Merriewold Ln N, Monroe, NY 10950 and lists (845) 537-2740. Zero reviews produce a raw rating of 0 that adjusts upward to exactly the national mean of 4.764. No tie-breakers applied. The listing category remains general contractor without website or 24/7 notation. The complete absence of reviews means the adjusted score supplies no performance signal at all.

Volvies Heating & AC

Volvies Heating & AC operates from 3 Buchanan Ct, Kiryas Joel, NY 10950 and lists (845) 289-7201. Its raw rating of 3.7 from three reviews adjusts upward to 4.667 because the score sits below the national mean. Both a public website and 24/7 availability supplied tie-breakers. The low raw rating and small sample together leave the adjusted figure unable to indicate consistency on peak winter days.

Quality Air Heating and Cooling

Quality Air Heating and Cooling operates from 577 NY-17M, Monroe, NY 10950 and lists (845) 783-1638. Its raw rating of 4.0 from four reviews adjusts upward to 4.674. The public website supplied the tie-breaker. No 24/7 flag appears. The modest review count keeps the adjusted score near the mean, so the data cannot speak to long-term reliability on the county's 5,700 heating degree days.

Home Services at The Home Depot

Home Services at The Home Depot operates from 254 Larkin Dr, Monroe, NY 10950 and lists (844) 476-2140. Its raw rating of 3.3 from four reviews adjusts upward to 4.592. The public website supplied the tie-breaker. No 24/7 flag appears. The low raw rating combined with the small sample means the adjusted score offers minimal guidance on service speed during the winter peak.

Cost

Installed-cost data list a typical full-system price of $12,450 with a range from $11,200 to $13,700. The 2025 invoiced average stands at $15,721 while the upper quartile reaches $22,000. Labor is stated at $160 per hour and permit fees range from $200 to $700. Both sources therefore appear in the record; the invoiced average sits noticeably above the modeled typical price. These figures cover equipment and labor only and do not include possible electrical or ductwork changes required in older Monroe County homes.

Licensing and permits

New York maintains no state HVAC contractor licensing board. The listing data note that authority rests with individual cities and counties, so Monroe County follows local rules rather than a statewide class. No license type covers all HVAC work at the state level. Insurance requirements also vary by jurisdiction; the data record no uniform statewide minimum. Permits themselves are required at the local level and described as varying_by_jurisdiction. Most upstate counties issue only a building or mechanical permit. Readers must contact the specific town or city building department to confirm current rules before any furnace or air-conditioner replacement.

Incentives

NYS Clean Heat and EmPower+ / NY Home Energy Rebates remain the active state programs, though availability is listed as limited. Heat-pump rebates reach $8,000 under HEAR and up to $10,000 for income-eligible households through EmPower+. The state tax credit covers solar equipment only. Utility rebates range from $1,000 to $5,000 but require a participating contractor in the NYS Clean Heat network. The 25C and 25D federal credits expired at the end of 2025, leaving no residential federal HVAC tax credit in 2026. A homeowner must therefore select an installer already inside the utility network to receive any state rebate; otherwise the incentive is unavailable regardless of equipment chosen.

Climate

Monroe County falls in IECC zone 5A with a moist regime. Heating degree days total 5,700 while cooling degree days total 900, confirming the heating-leaning mixed load profile. Winter design temperature is 15 °F and summer design temperature is 91 °F. Summers are humid and winters dry. Primary heating fuels are natural gas and fuel oil. Heat pumps are rated good with backup when cold-climate models are selected. Central air saturation is moderate to high. Peak service season is winter. The engineering note highlights a large steam and hydronic retrofit market, so equipment choices and sizing calculations must account for existing distribution systems rather than simple forced-air replacements.

Public listing data alone cannot predict workmanship, response time during storms, or compatibility with legacy steam systems. Verify every claim directly with the contractor and the local building department.